Managed Investment Operations
Managed investment operations: our platform and our team, as one service
We run defined operations for your funds on our own platform, with a dedicated team that owns the process. You get the technology and the people together, under one price and one set of controls, and your team approves the results.
In one minute
Managed investment operations is a service model in which one provider supplies both the operations platform and the team that runs it. Fundtec’s managed investment operations combine our proprietary platform, Tychi, with a dedicated Fundtec team, delivered as one service at one price. Shadow accounting, reconciliation and investor services are offered on this model, with documented procedures, maker-checker review and a full audit trail. Your team keeps review and final approval. Firms that want specialists to work inside their own systems instead use our middle-office investment operations.
Managers and administrators who need dedicated operating capacity inside their own systems, without adding permanent headcount.
A 30-minute scoping call, then a written plan: scope, the transition timeline and indicative pricing. No generic proposal.
Weeks 1–4 to Week 17+, in 4 gated phases.
What managed investment operations are
Most firms buy operations in two halves: software from one vendor and people from another, then spend their own time joining the two. Managed investment operations remove that seam. Fundtec supplies the platform and the team as one service, so the people who run your reconciliations, shadow books and investor servicing also configure and control the system they run them on.
The work runs on our proprietary platform, Tychi, to documented procedures and agreed service levels. Three services are offered on this model: shadow accounting, reconciliation and investor services. They can be taken alone or together, and they sit alongside your administrator rather than replacing it.
Managed investment operations vs buying software and staff separately
The differences that matter to a COO deciding how to run fund operations.
- Instead of Licence, hosting and implementation bought separately, instead: Platform included, with no per-seat licence
- Instead of Staff rotated across clients, instead: A dedicated team that knows your funds
- Instead of Two vendors to manage when something breaks, instead: One provider accountable for system and output
- Instead of Client writes and maintains the procedures, instead: Fundtec designs, documents and runs the process
- Instead of New funds or brokers trigger a change request, instead: New mandates and counterparties absorbed in the model
- Instead of Cost fixed regardless of growth, instead: Pricing aligned to AUM growth
How client data is protected
The same controls apply to every engagement.
- 01
Certified environment
The platform runs under Fundtec’s ISO 27001-certified information security management system, with ISO 9001 for quality management.
- 02
Role-based access
Access is granted by role and reviewed regularly. Your users see your funds and nothing else.
- 03
Maker-checker
Postings, approvals and releases need a second person. Nothing moves on one signature.
- 04
Full audit trail
Every entry, change and approval is logged, supporting segregation of duties and audit review.
- 05
No local storage
Work stays on the platform. Endpoints block downloads, local saves and removable media.
- 06
Contractual protection
A data processing agreement sets out how personal and confidential data is handled.
How a managed investment operations rollout works
Timings are indicative. Each phase gate is agreed with you, and the core cut-over typically completes around 90 days from kick-off.
Onboarding and design
Process mapping, operational handbook, data feeds into the platform, service levels. No disruption to your current process.
Parallel run
The platform and team run alongside your current process until results match and month-end cycles are signed off.
Structured handover
Functions move one at a time: reconciliations first, then shadow accounting and investor services.
Full operations
Business as usual under a regular governance cadence, scaling with your funds and counterparties.
Who uses managed investment operations
- 01
Fund managers
Independent books, clean reconciliations and investor servicing without building a team or buying software. See fund managers.
- 02
Fund administrators
Capacity for reconciliation and investor services without adding fixed headcount. See fund administrators.
- 03
Asset managers and family offices
One accountable provider for the recurring control functions. See asset managers and family offices.
- 04
Placement agents and boutique investment banks
Investor onboarding, KYC and reporting for lean teams. See placement agents.
Managed investment operations or middle-office investment operations
Choose managed investment operations when you want the platform and the team from one provider. Choose our middle office when you want specialists in trade, treasury, valuations and loan operations working inside your own systems. Many clients use both. If your goal is a team under your own brand, see build an offshore team.
Engagement model
How an engagement is structured
Economics aligned to your growth. Scope, cadence and pricing are confirmed jointly in the first phase.
- 01 · Weeks 1–4
Onboarding & design
A phase-linked fee covers process mapping, the operational handbook, systems access and the SLA framework — before any handover.
- Target operating model
- Operational handbook
- SLAs agreed jointly
- 02 · From the parallel run
Monthly base fee
Your dedicated team, pod manager oversight and the governance cadence — daily huddle, weekly review, monthly service review, QBR.
- Named PM → SME
- Trained backup for every role
- Governance included
- 03 · As you grow
Scales with AUM
AUM-linked tiers and pre-agreed triggers for new mandates or counterparties — so growth never means renegotiating the contract.
- Transparent triggers
- No renegotiation
- Quarterly pricing review
Every engagement starts with a scoping call — no obligation, no generic proposal.
Request an indicative proposalQuestions
Common questions about Managed Investment Operations
Didn’t find your question? Put it to a specialist directly.
Ask a specialistFrequently asked questions
What are managed investment operations?
Managed investment operations are a service in which one provider supplies both the operations platform and the team that runs it. At Fundtec that means our proprietary platform, Tychi, and a dedicated Fundtec team, delivered as one service at one price, for shadow accounting, reconciliation and investor services.
How is this different from outsourcing?
Traditional outsourcing supplies staff and leaves you to buy and run the software. Managed investment operations deliver both together, so one provider is accountable for the system and the output, and your team reviews and approves every result.
Do we need to buy or licence any software?
No. The platform is included in the service, with no per-seat licence passed on. If you want specialists to work inside your existing systems instead, that is our middle-office investment operations model.
How long does it take to go live?
A typical rollout runs in four phases over about 16 weeks, with the core cut-over around 90 days from kick-off. Every function runs in parallel with your current process before it is handed over.
How are managed investment operations priced?
Pricing is set by scope, volume and coverage hours, and is aligned to AUM growth. Adding a fund, prime broker or counterparty is absorbed within the model instead of triggering a new contract. Every scoping call ends with indicative pricing in writing.
What happened to the Fundtec Centre of Excellence?
Managed investment operations replace what Fundtec previously called its Centre of Excellence. The dedicated team is now delivered together with our proprietary platform, so clients receive the technology and the people as one service.
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Read more →AboutControls & Governance
Controls are not a layer we add for audit season. They are how each process is designed, documented and reviewed from the first day of an engagement.
Read more →Scope managed investment operations for your funds
Tell us which functions and funds are in scope. We will come back with a rollout plan and indicative pricing.