Who We Serve
Fundraising operations support for placement agents
Placement agents are judged on the quality of their process as much as their relationships. Fundtec handles the investor, data and fee work behind each mandate so your team can focus on raising capital.
In one minute
Placement agent operations support covers the administrative and data work behind raising capital for fund managers: investor onboarding and KYC, pipeline tracking, CRM management, mandate documentation, DDQ packaging and fee and commission accruals. Fundtec provides these services to placement agents and capital introduction teams through dedicated analysts who work in the agent’s own CRM and document systems.
Firms of this type, whether they need full administration, a middle office, or capacity added to an existing team.
A 30-minute scoping call, then a written plan: scope, the transition timeline and indicative pricing. No generic proposal.
The operational side of a fundraising mandate
Every mandate generates a stream of administrative work: investor lists to qualify, meeting notes to log, KYC documentation to collect, DDQs and data rooms to prepare, follow-ups to track and fees to invoice when investors close. Senior professionals end up spending evenings on CRM updates and spreadsheets.
Fundtec takes that work on. A dedicated team works in your CRM and document systems, keeps pipeline data current, prepares investor and manager packs and tracks every fee from engagement letter to receipt. Relationship management, investor communication and any regulated activity remain with your registered professionals.
Placement agent operations we support
Investor onboarding
Investor profiles, eligibility information and onboarding documents collected and organized for each mandate.
KYC file preparation
KYC and AML documents gathered and checked for completeness before your compliance review.
Pipeline tracking
Investor status by mandate, meeting history, next steps and expected close dates, reported weekly.
CRM management
Contact data cleaned, de-duplicated and enriched, with meeting notes and activity logged consistently.
Mandate documentation
Engagement letters, manager materials and version control of pitch books and offering summaries.
DDQ packaging
DDQ responses and data room content organized from manager inputs in a standard structure.
Fee and commission accruals
Retainers, success fees and trailing fees accrued by mandate and reconciled to closings and receipts.
Why process quality matters to managers and investors
Managers choose placement agents partly on process. They want to see a disciplined investor list, accurate meeting records and a clear pipeline, and they want investor onboarding and subscription paperwork to reach their administrator complete. Investors, in turn, judge an agent by how quickly DDQ answers and data room documents arrive and how consistent they are.
A dedicated support team makes that discipline routine. Every meeting is logged the same day, every investor request is tracked to a response, every document in the data room is versioned and every closing triggers a fee accrual. Weekly pipeline reports come from the CRM rather than from a personal spreadsheet, so partners and manager clients see the same numbers.
Fundtec supports your professionals; it does not replace them
Fundtec does not solicit investors, give investment advice or perform activities that require registration. Our team handles the data, documents and accounting behind your mandates, under the supervision of your registered professionals and compliance function. Manager clients who need fund launch or administration support can be introduced to Fundtec’s own launch and administration services.
What each Fundtec offering does for a placement agent
Use cases
- Build an Offshore TeamA dedicated support team working in your CRM and document systems.
- Launch a FundLaunch support for manager clients who need structuring, administration or operational setup.
- Hire a Fund AdministratorAn administrator introduction for manager clients preparing for investor due diligence.
Middle office
Managed investment operations
Placement agent support by mandate stage
| Mandate stage | Operational work | Fundtec deliverable |
|---|---|---|
| Engagement | Engagement letter, fee terms, mandate setup in CRM | Mandate record and fee schedule |
| Preparation | Manager materials, DDQ and data room | Organized DDQ pack and data room index |
| Marketing | Investor targeting, meetings and follow-ups | Weekly pipeline report |
| Due diligence | Investor questions and document requests | Request tracker and response log |
| Closing | Investor onboarding and KYC files | Complete onboarding packs for compliance review |
| Post-close | Fee invoicing, accruals and trailing fees | Fee accrual and receipt reconciliation |
What we need to start
- Access to your CRM and document management system through your accounts
- Current mandate list and engagement letters
- Investor database and pipeline reports
- Your KYC checklist and compliance review procedures
- Fee terms by mandate and invoicing history
Engagement model
How an engagement is structured
Economics aligned to your growth. Scope, cadence and pricing are confirmed jointly in the first phase.
- 01 · Weeks 1–4
Onboarding & design
A phase-linked fee covers process mapping, the operational handbook, systems access and the SLA framework — before any handover.
- Target operating model
- Operational handbook
- SLAs agreed jointly
- 02 · From the parallel run
Monthly base fee
Your dedicated team, pod manager oversight and the governance cadence — daily huddle, weekly review, monthly service review, QBR.
- Named PM → SME
- Trained backup for every role
- Governance included
- 03 · As you grow
Scales with AUM
AUM-linked tiers and pre-agreed triggers for new mandates or counterparties — so growth never means renegotiating the contract.
- Transparent triggers
- No renegotiation
- Quarterly pricing review
Every engagement starts with a scoping call — no obligation, no generic proposal.
Request an indicative proposalQuestions
Common questions about Placement Agents
Didn’t find your question? Put it to a specialist directly.
Ask a specialistFrequently asked questions
What operational work can a placement agent outsource to Fundtec?
Placement agents typically move investor onboarding and KYC file preparation, pipeline tracking, CRM data management, DDQ and data room packaging, mandate documentation and fee accruals to Fundtec. Investor relationships, marketing communications and regulated activities stay with the agent’s own professionals and compliance function.
Does Fundtec perform KYC approvals for investors?
No. Fundtec collects and checks KYC and AML documents for completeness, flags gaps and prepares organized files. The approval decision stays with the placement agent’s compliance team or the fund’s administrator, depending on who is responsible under the mandate and applicable rules.
Can Fundtec work in our CRM system?
Yes. The team works in your existing CRM through accounts you issue and control. We keep contact records clean, log meetings and activities consistently, maintain pipeline stages and produce reports from the CRM itself, so your data remains in one place and under your ownership.
How do you track placement fees and commissions?
Fundtec records fee terms from each engagement letter, including retainers, success fees and trailing fees. As investors close, success fees are accrued against the relevant commitment, invoices are prepared and receipts are reconciled. Monthly reports show earned, invoiced, received and outstanding fees by mandate.
Can Fundtec prepare DDQs for our manager clients?
Fundtec organizes DDQ responses and data room content from the manager’s inputs in a consistent structure, tracks versions and maintains a response library for common questions. The manager remains responsible for the accuracy of its answers; Fundtec makes the pack complete, current and easy for investors to review.
How does Fundtec handle confidentiality across mandates?
Each mandate’s information is kept within your systems and access permissions. Fundtec staff work through your accounts with no local storage, sign confidentiality undertakings and follow your information barriers. Fundtec is ISO 27001 certified, and a data processing agreement governs all personal data handled.
How is placement agent support priced?
Pricing reflects the number of live mandates, the size of the investor database, the volume of onboarding and DDQ work and whether fee accounting is included. Most agents start with a core team sized to steady-state work and add capacity for large raises. Fundtec scopes the engagement after reviewing current mandates and process.
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